Privacy Policy

Last updated: July 2026 · Applies to www.rentcustomapp.com

This Privacy Policy explains how we process personal data when you visit RentCustomApp.com, use our contact forms, register for application access, or subscribe to our IT products and services (free or paid).

1. What data we collect

• Contact and lead data: name, email, phone, company, message content, selected application or service.
• Account / registration data: if you create access to an application — identity and contact details you provide at signup.
• Technical data: IP address, browser type, device, pages visited, referral URL, session duration — only if you consent to analytics or visitor tracking cookies.
• Payment and billing data: where applicable for paid subscriptions — processed according to our agreement and invoicing rules (we do not store full card details on this website).
• Cookie preferences: your choices in the cookie banner (stored locally in your browser).

2. Why we process your data (legal bases)

• Contract / pre-contractual steps: responding to quote requests, providing access to applications you request, fulfilling subscribed services.
• Legitimate interest: securing the website, preventing abuse, improving our services (where balanced against your rights).
• Consent: non-essential cookies (analytics, marketing, visitor tracking), optional marketing communications.
• Legal obligation: accounting, tax and regulatory requirements where applicable.

3. How long we keep data

• Contact enquiries: up to 24 months after the last interaction, unless a longer period is required for an ongoing contract.
• Customer / subscription records: for the duration of the contract plus statutory retention periods (typically up to 10 years for accounting documents in Romania).
• Marketing consents: until you withdraw consent or object.
• Server logs and analytics (if consented): according to the tool’s configuration, generally 14–26 months maximum.
• Cookie consent record: stored in your browser until you clear site data or we update the policy version.

4. Who receives your data

We do not sell personal data. We may share data with:

• Hosting and infrastructure providers (EU/EEA or with appropriate safeguards).
• Email and communication tools to deliver responses to your requests.
• Analytics / advertising partners (e.g. Google, Meta) — only after cookie consent.
• Application platforms you choose to access (e.g. CRM, HR tools hosted on separate domains).
• Authorities when required by law.

5. International transfers

Where processors are outside the EU/EEA, we rely on Standard Contractual Clauses, adequacy decisions, or other GDPR-compliant mechanisms.

6. Your rights (GDPR)

You may request: access, rectification, erasure, restriction, portability, objection (including to direct marketing), and withdrawal of consent at any time. You may lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP): dataprotection.ro.

To exercise your rights, contact contact@rentcustomapp.com. We respond within one month.

7. Security

We apply technical and organisational measures appropriate to the risk: HTTPS, access controls, backups, and limited access to personal data on a need-to-know basis.

8. Children

Our services are aimed at businesses. We do not knowingly collect data from children under 16.

9. Changes

We may update this policy. Material changes will be reflected on this page with a new “Last updated” date.

See also: Cookie Policy · Terms and Conditions