Service Auto

Reduce repetitive calls and errors between reception and workshop. One application for estimates, parts, vehicle history and activity reports.

Key features

Reception, appointments and customers

• Reception calendar: slots, assigned mechanics, overlap prevention.
• Customer record (individual / company / fleet) with vehicle history and contacts.
• Online or phone appointments, with confirmation and automatic reminders.*
• Waiting list and urgency prioritization.

Work orders, workshop and labor

• Work orders: operations, labor times, responsible mechanic, real-time status.
• Attached photos (before/after), technical notes, checklists per intervention type.
• Error code diagnostics (diagnostics equipment integration, where applicable).*
• Transfer between stations (reception → workshop → testing → handover).

Parts, stock and purchasing

• Parts catalog with manufacturer codes, equivalents and multi-warehouse stock.
• Supplier orders, goods receipt, returns and adjustments.
• Minimum stock alerts, replenishment lists.
• Parts ↔ work order and estimate link (actual vs estimated consumption).

Estimates, billing and payments

• Approved estimate → work order → invoice, with VAT and line discounts.
• Partial payments, fiscal receipts, exportable accounting notes.*
• Warranties and warranty work tracked per vehicle.

Reports and analysis

• Workshop productivity: hours worked, hours billed, gaps in schedule.
• Profitability per job, per mechanic, per repair type.
• Stock turnover report, parts sales, recurring customers.

* SMS, accounting integrations or third-party equipment may require additional modules or services.